FAQ
Esports Heaven FAQ

What is Esports Heaven?

Esports Heaven is a new service from Heaven Media Group and more information can be found out on the About page

How to get in touch with Esports Heaven?

You can get in touch with Esports Heaven through admins located on IRC in #esh @ Quakenet and look for the admin names of Freekje and PerpetualWar, or by sending them a message on this site.

Will Esports Heaven be running tournaments in my game?

Esports Heaven will be running a range of tournaments for different games and if your game does not have a tournament being run then please contact an admin about maybe adding your game in the future.

What are the current tournaments on Esports Heaven?

The current tournaments that are running can currently be found on the Tournaments page.

How do I create a team to play in a tournament?

To create a team to play in a tournament you need to have first created a clan which can be found when you have logged in to your account on the right hand side of the page under the My Account title. Once you have created your clan go to My Clans and click on edit, once you press this you can edit you clan’s details, under the teams banner there is add a new team click this and then you can select the game that you wish this team to play in.

How do I join a tournament?

Once creating a team you can go to the tournament tab and click on the tournament which you wish to play in once you have more information on the tournament there is a Teams tab clock on this and only your Clan leader can add your team to the tournament by clicking on the Apply for this tournament text and you will apply to be in this tournament.

How can I invite a player to my Clan?

Go to the My Clan link on the right hand side of the site and then click on edit half way down the page you will see a empty box, which you can type a player’s name and invite them to your clan.

How do I Add my Game ID's to my Account?

Once logged into your account, click on the edit profile text to be able to edit your account. Once in this page there is a players Id page and this is where you add your unique gameid to your account. Only games that are currently being played on the website.

How do i add my XAC userid to my account?

Once logged in to your account, click on the edit profile text to able to edit your account. Once on this page you will be able to see to fill in your XAC userid.

How do the check-in system work ?

A detailed description can be found here!

How will I receive the prizes that I won?

There are two different scenario's that can come up when you won prizes in an Esports Heaven Tournament.

A: You or your team won hardware prizes

You will be required to send a full address to the cup admin or Esports Heaven manager for that tournament where the prizes will be shipped to. You have maximum 14 days to send this to the Esports Heaven admins. Failure to do so will forfeit your prize.

B: You or your team won a cash prize

You will be required to send a fully filled out cash prize form to the cup admin or Esports Heaven manager for the tournament you won prizes in. This form contains all valid bank information and a valid signature and the standard forms can be received by contacting the responsible cup admin or Esports Heaven Manager. You have maximum 14 days to send this to the Esports Heaven admins. Failure to do so will forfeit your prize.