General

Teams & Players
- A team needs to have 5 players in its team before it can sign up to the cup. The team captain is responsible for his players. The team captain has to be sure that all the teams players know the rules and follow these.
- A team is allowed to substitute during the match, though this is only allowed before, at half time, or during timeouts.
- Players can only play for 1 team during the cup. Failing to do so will result in a forfeit loss for the team the player played for.
- Players without GUID entered will be removed from the Squad 1 hour before the matches start.
- Teams found having below 5 players will automatically be removed.
- Organisations / managers are allowed to spectate there own team if the server is big enough.

Data & Records
All matches played on Esports Heaven need to be recorded and should be kept until 48 hours after the match. If there is a conflict about the match then the demos should be kept until 48 hours after the conflict is solved. Failing to do so will lead to a direct forfeit loss for the team.

Cheating
Esports Heaven is against any sort of cheating. Therefore we do not allow:
- Any files or programs that change or edit the game from being original. Using any of those files or programs during a cup match will exclude your team from the cup. Also the player in question will be banned from Esports Heaven and reported to its games Cheat Database.
An example of a program that is allowed is a voice communication program.
- Bug abusing is not allowed. Doing so will result in a forfeit loss for the team in question and the team will be excluded for the first upcoming cup.
- Freelancing is not allowed. GUIDs can be checked and therefore need to be entered at all times when you are playing a match. When the cup is taking place, it is down to both teams to take a PB GUID screenshot, this can then be used as evidence. Any claims of freelancing when no screenshot is available will be quickly dismissed.
- GUIDs can be entered here enter the 8 last digits of your GUID number.
- If a player or clan is caught cheating after a cup is finished but before prizes have been handed out, Esports Heaven reserves the right to withhold the prizes.
- "Self spec" will be considered cheating, it gives the player a huge advantage when using this bug. Players caught doing so will result in a round loss.

Cup Layout
- This cup allows 64 teams to participate. The cup runs a Single Elimination system.
- All matches will be played over 1 map (except for the final) which is prescheduled by the Cup admins.
- All matches will be played 5 versus 5.
- If a player laggs/times out, 4v5 is allowed.
- Teams must have 5 players, you cannot start with 4.
- A teams wins if it reaches 13 rounds first. If it is 12-12 there will be an overtime of mr3.
- Seeds, they will be for admin eyes only and used to seperate the "better" teams from playing each other early on.

Reporting a no-show
Teams can report a no-show 15 minutes after the start time (example: Cup start time: 20:00 – No-show time: 20:15). Please do not spam the admins of the tournament, teams can enter the no-show themselves by entering 1:0 as the score. In some cases, evidence may be needed (screenshots, chat log). Admins have the right to question the team requesting a no-show win.

Entering results
How do I enter the result? Simple, go to “Tournament Panel” or click here and then select “Manage” next to the tournament name. You will then be asked to enter the result for the match you have just played.

Final
- The maps will be decided by map elimination, team 1 eliminates "x" map, team 2 eliminates "y" map, team 1 chooses map "a", team 2 chooses map "b". The final map will be the 3rd map incase of a draw.
- Knife for side
- Admins have the right to spectate the final
- If both teams agree, the final may be streamed (example: QuadV, H2kTV).

Server settings & commands
The cup will be using Promod Live V2.04 EU which can be downloaded here
Normal match settings - /rcon promod_mode match_mr12
Overtime - /rcon promod_mode match_mr3

We recommend to have your server streaming to Game-Violations, this is not mandatory however it would be ideal for teams/players. Game Violations

Please note that we do not give out or supply servers to teams for the tournament, if both teams do not have a server then we suggest you ask around. We have a schedule to stick to and therefore cannot afford to go over it. If both teams fail to play there match, they shall be removed from the tournament.

Media Stream

Matches are allowed to be streamed with the agreement of both teams. If both teams agree then the cup admin must be informed.

How will I receive the prizes that I won?

There are two different scenario's that can come up when you won prizes in an Esports Heaven Tournament.

A: You or your team won hardware prizes

You will be required to send a full address to the cup admin or Esports Heaven manager for that tournament where the prizes will be shipped to. You have maximum 14 days to send this to the Esports Heaven admins. Failure to do so will forfeit your prize.

B: You or your team won a cash prize

You will be required to send a fully filled out cash prize form to the cup admin or Esports Heaven manager for the tournament you won prizes in. This form contains all valid bank information and a valid signature and the standard forms can be received by contacting the responsible cup admin or Esports Heaven Manager. You have maximum 14 days to send this to the Esports Heaven admins. Failure to do so will forfeit your prize.

Contacting your opponent
You can contact your opponent in #esportsheaven or try their contact details on their clanpage on Esportsheaven.net. Alternatively, you can contact them directly by going to their IRC channel.

Admins
You can contact tomzki on #esportsheaven